Monarch Provider Satisfaction Survey

South Africa, 2017

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Reference ID

MO-01.Monarch.Provider.Satisfaction.Survey

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Documentation in PDF DDI/XML JSON

Created on

Aug 14, 2017

Last modified

Aug 14, 2017

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Data file: MO-01 MONARCH PROVIDER SATISFACTION

Cases:	56
Variables:	179

Variables

RecordId

Consent

StudyId

Interviewer

Interviewer Name

InterviewOther

If Other, provide name

InterviewDate

Date of interview

FacilityName

Name of health facility

Qiteam

Part of QI Team:

QiOther

If Other, please clarify

Age

What is your age?

GenMale

GenFem

GenDat

Data not entered

ProfTitle

What is your professional title?

ProfTitleOther

Please specify name of Certificate.

Educ1

Some primary school

Educ2

Complete primary school

Educ3

Some secondary school

Educ4

Educ5

Educ6

College (diploma)

Educ7

Educ8

Educ9

EducCertf

Please specify name of Certificate.

EduOther

Please specify Other

YrsCurrentPos

Years worked in current position

MnthsCurPos

Months worked in current position

UnknownCur

Refused or can not remember how long in current position.

YrsFac

Years worked at facility

MnthsFac

Months worked at facility

UnknownFac

Refused or can not remember how many years at current facility

HrsTravel

Time to get to place of work from home (hours)

MinutsTravel

Time to get to place of work from home (minutes)

UnknownTime

Refused or do not know time to travel to work

OtherJob

Do you have any other job(s) apart from the work you do here?

OtherDuties

ServiceProv1

Antenatal care services

ServiceProv2

Childbirth and delivery services

ServiceProv3

Postnatal care services

ServiceProv4

Prevention of Mother to Child Transmission (PMTCT) of HIV services

ServiceProv5

ServiceOther

InserviceTraining

ANC screening (e.g., blood pressure, urine glucose and protein)

Counsel

Counselling for ANC (e.g., nutrition, family planning and newborn care)?

Complications

Complication of pregnancy and their management

Muac

Nutritional assessment of the pregnant woman, such as Body Mass Index calculation

ChildBirthPlan

Preparation of a childbirth plan

Partograph

Proper use of a Partograph during labour

Impac

Integrated Management of Pregnancy and Childbirth (IMPAC)

ThirdStage

Active management of third stage of labour

Pmtct

Special delivery practices for PMTCT of HIV

Ebf

Early and exclusive breast feeding

Neoresus

Neonatal resuscitation using bag and mask

InfecMan

Newborn infection management (including injectable antibiotics

ThermalCare

Thermal care (including immediate drying and skin-to-skin care

CoedCare

Sterile cord cutting and appropriate cord care

Kmc

KMC (Kangaroo Mother Care for preterm or low birth weight babies

Nutrcounsel

Nutrition counselling for pregnant women and mothers with HIV?AIDS

IYCF

Infant and young child feeding in the context of HIV/AIDS

ARVProphylac

Antiretroviral prophylactic treatment for prevention of mother to child transmiss

SuperVanc

SuperCbDel

Childbirth and delivery

SuperPnc

SuperPmtct

PMTCT of HIV services

FeedBackSuper1

Check your records or report

FeedBackSuper2

Observe your work

FeedBackSuper3

Provide any feedback (either positive or negative)

FeedBackSuper4

Provide updates on administrative or technical issues related to your work

FeedBackSuper5

Discuss problems you have encountered

FeedBackSuper6

JobSat

Overall, how satisfied are you with your current job

SalLevel

The level of your salary

Allowance

Allowances (e.g. extra duty, outfit, medical and transport) that you received

NeedsCover

The level of coverage of your needs by your salary

SalSkills

The amount of your salary with regards to your skills

Salvol

The amount of your salary in relation to the volume of your work

MedAvail

Are you satisfied with the availability of medicines that you need to do your wor

ConsumAvail

Are you satisfied with the availability of consumables (e.g cotton, alcohol, etc.

RiskProtect

Are you satisfied with the availability of protection gear against professional r

MaterialAvail

Are you satisfied with the printed materials available to you for doing your work

WorkingHrs

Are you satisfied with your working hours

WorkLoad

Are you satisfied with your workload (quantity of work, overloaded or not)

WorkAllocation

Are you satisfied with the allocation of the workload between the members of your

DivisionHrs

Are you satisfied with the division of your working hours between various healthc

PerformanceSupp

Are you satisfied with the support provided by the other members of the team for

DutiesVar

Are you satisfied with the variety of your duties

DutiesSkill

Are you satisfied with how your duties correspond to your skills

Profres

Are you satisfied with the level of professional responsibility entrusted to you

HarmonySat

Are you satisfied with the harmony between the members of your clinic team

ColRecog

Are you satisfied with the recognition of the quality of your work by your collea

SuperRecog

Are you satisfied with the recognition of the quality of your work by your superi

SuperRespect

Are you satisfied with the respect with which your superiors/bosses treat you

TrainingSat

Are you satisfied with the training that you received

TrainingSel

Are you satisfied with the form of selection of your antenatal care team for the

TrainingFit

Are you satisfied with the fit of the training you received and your training nee

TrainingKnowl

Are you satisfied with the way in which the knowledge acquired in training is use

SkillsAcq

Are you satisfied with the skills newly acquired during training sessions

OpporProm

Are you satisfied with opportunities for promotion at work

OutcomeSat

Are you satisfied with the outcome of ANC/PNC/PMTCT in your department (health of

QualSatisfact

Are you satisfied with the quality of your own work

ProfImage

Are you satisfied with the popular image of your profession

RegularPay

Are you satisfied with the regularity of payment of your salary (salary paid on t

JobStable

Are you satisfied with your job stability (certainty or uncertainty with keeping/

AllowanceReg

Are you satisfied with the regularity of payment of your allowances

Reinforce

Are you satisfied with the positive reinforcement in your workplace

Decision

Are you satisfied with the possibilities for participating in decision -making in

ClinPerf

Are you satisfied with the information given about the performance of your antena

EmployStat

Are you satisfied with your employment status (e.g. civil servant or contractual

JobLeave

How frequently do you think about leaving your current work place?

JobAbroad

How frequently do you think about leaving South Africa to work abroad?

TypWWeek

How will you rate your level of job satisfaction with a typical work-week (Monday

HrsWeek

Overall how would you rate the number of hours you have to work every wek

ThWeekp

Thobeka works at a health facility that provides antenatal care services.

HhWeek

Gugu works at a health facility that provides antenatal servievs

AmWork

Overall how would you rate the amount of work you have to do every day.

MamWork

Mosa works at a health facility that provides antenatal care services

SamWork

Siya works at a health facility that provides antenatal care services

EqWork

Overall how would you rate the availability of equipment and supplies to help you

NeqWork

Nomonde works at a health facility that provides antenatal care services

Lequip

Linde works at a health facility that provides antenatal care services

Opport

Overall how would you rate the provision of opportunities for professional develo

TProfOpport

Thembisa has worked at an antenatal care facility for 3 years

DuProfOpport

Dudu has worked at an antenatal care facility for 3 years

PayMot

I only do the job so that I get paid at the end of the month

SatJob

Overall I am satisfied with my job

SatAbil

I am satisfied with the opportunity to use my abilities in my job

Worth

I am satisfied that I accomplish something worthwhile in this job

Proud

I am proud to be working for this DOH Facility

Inspired

I am really inspired to do my very bets on the job

Efficient

I always complete my tasks efficiently and correctly

HardWrker

I am a hard worker

Punctual

I am punctual in my work as a (prof title)

AncKb

When should a woman make the first antenatal care visit during pregnancy?

OtherAnc

If other, please specify

TimesAnc

How many times should a pregnant woman attend antenatal care during the entire pe

OtherTimesAnc

If other, please specify

RoutineInter1

RoutineInter2

Physical examination

RoutineInter3

Laboratory examinations

RoutineInter4

X-ray examinations

RoutineInter5

Screening for HIV infection

RoutineInter6

Screening for anaemia

RoutineInter7

Screening for mental health problems

RoutineInter8

Screening for stress

RoutineInter9

Screening for neurological disorders

RoutineInter10

Screening for domestic violence

RoutineInter11

Screening for pre-eclampsia

RoutineInter12

Tetanus toxoid immunization

RoutineInter13

RoutineInter14

Provision of folicacid

RoutineInter15

Provision of calcium

RoutineInter16

Provision of Vitamin D

RoutineInter17

Provision of Vitamin C

RoutineInter18

Provision of iron

RoutineInter19

Promotion of postnatal family planning and birth spacing

RoutineInter20

Interventions to increase awareness of maternal and newborn health

RoutineInter21

Interventions to promote health behaviours in the home

RoutineInter22

Counselling to recognize danger signs for the woman and the newborn

RoutineInter23

Advice to have a transport and funding plan in place in case of emergencies

RoutineInter24

Advice to abstain from sex during pregnancy

RoutineInter25

Counselling to prepare the pregnant woman and her partner emotionally and physica

RoutineInter26

Counselling on the importance to deliver in a health facility

DangerSigns1

Swelling of the feet and face

DangerSigns2

Excessive vomiting

DangerSigns3

Blood in stools

DangerSigns4

DangerSigns5

Increased appetite for food

DangerSigns6

DangerSigns7

RoutinePara1

RoutinePara2

RoutinePara3

RoutinePara4

Height of fundus

RecommTreat

When an pregnant woman is newly diagnose with HIV (with a high CD4 count, eg 550)

InfantFeed

What feeding method would you recommend to an HIV-infected mother, for the first

KMCRecom

Concerning postnatal care, do you routinely recommend KMC (Kangeroo Mother care)

OtherCom

Any other comments:

ProviderStatus

Total: 179

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